Plagats Consulting, a global provider of digital solutions and IT services, announced it has become an official Atlassian Specialized Partner in IT service management (ITSM). A validation of Atlassian’s Gold Solution Partner’s deep knowledge, extensive experience, and delivery of consistent, high-quality services to optimize customer satisfaction and outcomes.
“Atlassian would like to recognize for their specialized delivery practice, as they have proven success implementing service management principles based on ITIL methodology for improved satisfaction and cost-efficiencies,” said Ko Mistry, Atlassian’s Head of Global Channel.
“The level of commitment in the ITSM Specialization Program recognizes these Atlassian Partners’ effort and dedication to delivering consistent, high-quality services to optimize a customer’s experience and success.”
Since 2007, Itransition has been offering a combination of proprietary solutions and expert services to help our customers improve their IT service management processes by adopting and optimizing Atlassian products. Thanks to this experience, Itransition managed to meet all the requirements of the application process, including welcoming more certified ITSM-accredited professionals and more qualified sales with unique customers, who provided attestations and references of achieved success.
The ITSM specialization proves Itransition’s compliance with the requirements and standards established by Atlassian, cementing our position as leaders in the field of technology service management. Our proven success implementing service management principles based on ITIL methodology is backed up by being an Atlassian Gold partner for 5+ years, completing 300+ Atlassian-based projects of different scales, and establishing an Atlassian Center of Excellence.
"Itransition is very happy to become an official Atlassian Specialized Partner in ITSM. We have been on a journey driving our clients’ ITSM transformations with Atlassian for 15+ years of delivering ITSM modernizations and client business digitization. This achievement reflects our experience bringing more benefits to our clients by facilitating migrations to the Atlassian cloud, integrating Atlassian tools with applications from other vendors, and enhancing collaboration between IT operations and development teams,” said Aleksandr Kiselyov, Solution Consultant, Atlassian Center of Excellence, Itransition.
“The ITSM specialization extends the suite of our Atlassian tools, services, and support workflow to drive value, cost savings, and efficiency for our clients. We continue to grow with Atlassian, widen our skill set, and be successful together. Our commitment to the level of excellence Atlassian guarantees means the constant development of our expertise. This will no doubt translate into improved customer satisfaction, cost-efficiencies, and consistent quality services,” he added.
March 05, 2024 - BY Admin